Our Services

What We Do

We offer various services for Financial sectors to recover the lended money from default customers using multiple tools.

COLLECTIONS & RECOVERIES

We offer strategic debt collection solutions, ensuring timely recoveries while maintaining client relationships. Our approach is ethical, effective, and tailored to your needs.

Early collection

Late collection

Overdue Collection

Credit Limit/Expiry

High Usage Management

Fraud Analysis

Recoveries

Dispute resolution

TELE CALLINGS

Our skilled team handles debt recovery calls professionally, ensuring clear communication, maintaining client relationships, and securing timely payments through strategic, respectful, and effective conversations.

Receivable management

Pushing On time payments

Reminder calling

Payment follow up

Recovery calling

Settlements

Negotiations

EP filings

Collections & Recovery Services

Being compliant with all statutory legislations, we help you arrest rising
NPAs through recoveries using a good blend of field and voice – based
services Our unique model of delivering comprehensive outcome – based
solutions and our expertise across the Collections value chain comprises
of

Live Collection: Follow – ups on bill generation, handling queries on
base service calls, due date reminders , dispute resolution, Credit
and cash collections.

Soft Collections: Over – due payment management, base
collections and retentions.

Stressed Asset Management: Including NPA’s services & write – off
portfolio.

Physical Address Verification

Accurate address checks ensuring authenticity, reliability, and secure verifications.

Continue customer visits

Regular customer visits ensuring strong relationships, timely updates, and support.

Early morning field follow – ups

Early morning field follow-ups ensuring prompt actions and effective resolutions.

KYC Verification

KYC Verification: Ensuring identity authenticity, compliance, and secure customer validation.

Field Penetration

Our team actively pursues non-contactable accounts, ensuring thorough follow-ups and maximizing recovery efforts.

Feet on Street ( FOS ) team

Dedicated field agents ensuring direct customer engagement, quick resolutions, and effective debt recoveries.

Web-Based Search

Utilizing search engines and social media to locate customers, gather insights, and enhance recovery efforts efficiently.

Access to Public Databases

Leveraging public records and databases to gather accurate customer information and support effective debt recovery strategies.

Social Engineering Techniques

Strategically extracting useful insights by sifting through irrelevant information to locate customers and enhance recovery efforts.

Request a Quote Today

Reach Us

Location: ERICA ENTERPRISES

MOGAPPAIR WEST
CHENNAI -37

Email :

contact@ericaenterprises.com

Phone :

+91 – 9585688722

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